Whether you’re in search of an item you didn’t buy on your recent visit or just happen to be a collector of penguins . . . or turtles. . . . or river otters . . .or seahorses, we hope you enjoy browsing in our on-line store. We add new merchandise frequently. If you don’t find it here, thousands of other items are available in our stores. E-mail our store manager, Laura, at lsk@tnaqua.org or call her at (423) 785-4039 for assistance.


Delivery and Return Policy for Online Store:

Delivery Policy
Orders are fulfilled and shipped within 3 days of the receipt of your confirmation e-mail. We use UPS for shipping. UPS is limited to street addresses only; no P.O. Boxes. Deliveries outside the contiguous United States may be delivered by the U.S. Postal Service and may require more shipping fees. You will be contacted by the store manager if additional shipping charges are required.

Return Policy
If an item needs to be returned, please contact Laura Kroeger, Store Manager, at 423-785-4039. Please have your order number and receipt available to provide information about the product that is being returned.